Website

  • Jasper
  • 14/10/08 n/a (free)
  • a depositor
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Posted: Thu, 05/03/2009 - 05:00

I have been a member for over 20 weeks and feel that I need to register the fact that I find this Website extremely user unfriendly, slow and difficult to navigate.

Do any other subscribers have the same problem?

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In a perfect world I'm sure

  • go mann
  • 10/10/08 31/05/09
  • a depositor
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  • Sat, 07/03/2009 - 11:37

In a perfect world I'm sure it would all be different, with time and money being 'no object'. And we could then discuss at length which of many other website chat=room formats we prefer. I use several [ARRSE, PPRuNe, moneysavingexpert and others]. They're all different, and have strengths and weakness.

ng, I think this system is howwibblle - but thank God [and you] that we've got it at all!!!! And, more importantly, IT WORKS ALL THE TIME these days. I have other things to worry about, as do you ... ;-)


Rubbish site???????

  • lorraine
  • 14/10/08 14/07/10
  • unspecified
  • Offline
  • Fri, 06/03/2009 - 16:02

Us 'oldtimers' are delighted to welcome new members and get feedback from fresh eyes, but please remember that this site began overnight courtesy of a very generous man and without it we would not have been able to to access the support that we have nor would we have been able to achieve the publicity etc. that that we have.

Yes, the site has many faults, some of them very frustrating, but whatever else it is or isn't, it has been our lifeline through difficult times and all I want to say is THANK YOU NG.


Thank you NG!!

  • kiwi38
  • 11/10/08 31/05/09
  • unspecified
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  • Fri, 06/03/2009 - 16:05

I concur with the above 100%.


Website

  • grapow
  • 20/10/08 31/05/09
  • unspecified
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  • Fri, 06/03/2009 - 12:26

I simply cannot believe this comment! This site has been created by one man (ng) using entirely his own resources. How on earth could someone have the audacity to criticise the site's functionality which I believe for an avergave PC user is first class.

As a bond-holder I am at odds with much of that which is written on here but god knows how I could have survived since October without the info provided on this site.

Many thanks ng, I am sure most other users will agree with these comments


Website, now and in the future

  • ng
  • 11/10/08 31/12/20
  • a depositor
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  • Fri, 06/03/2009 - 10:02

Noting the various comments here. Of course the site was originally thrown together in a hurry, and whilst many improvements have been made there are legacy factors, and the structure of the "forums" is one. Since the beginning, we have never known whether the site would need to exist for a few weeks, months or years (we hoped only weeks!) Now that is is becoming clear that the DAG and websites will be around for some time, I do agree that improvements are needed and justified. Related to this is that the DAG is in the process of being formalised (as a UK Ltd company), and "funding" for ongoing IT support to be provided via a "site membership" fee/contribution.

One thing I would say though, is that "ease of use" is very much based on personal experience. A Windows user who switches to a Mac will find the first few days and perhaps weeks extremely frustrating, and might even argue that a Mac is "difficult to use". A Mac user who switches to Windows will have the identical experience.

A key improvement will be implementation of Drupal's "advanced" forum module. But that will need proper planning and testing.


Have to agee with you

  • colinalvin63
  • 28/10/08 n/a (free)
  • a depositor
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  • Thu, 05/03/2009 - 12:08

I have been registered on this site for several months now. I've written scores of posts, but can I ever find them again ? Absolutely not. Occasionally I'll stumble across one and find that someone has responded to my post, but it would feel a bit inadequate responding several weeks after they posted their comment !

How does a user find a previous post that they have written ? Can anybody tell me ?


Finding posts (and page load speed)

  • ng
  • 11/10/08 31/12/20
  • a depositor
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  • Thu, 05/03/2009 - 12:20

Use the "track" feature in "my account" to find your posts, also pages you have previously visited.

Use http://chat.ksfiomdepositors.org/tracker to search for posts by type, subject, author (Read: All top-right)

Use http://chat.ksfiomdepositors.org/search to do a full text search ("Search" on top menu.) Not the best method unless the above don't provide sufficient flexibility.

"Slow" site? Can you give me examples of page load times? Apart from occasional periods of overloading, a page should generally come up in a couple of seconds or less. That is typically of CMS based systems - static HTML pages load much faster but wouldn't work. If you check out our public site without being logged in you will see that pages there load much faster. However, being logged-in necessarily involves a considerable processing overload.


No.

  • Anonymous
  • Offline
  • Thu, 05/03/2009 - 08:29

No.


@JSParker: It is complex... you are correct.

  • follow_the_tao
  • 11/10/08 31/05/09
  • a depositor
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  • Thu, 05/03/2009 - 05:52

The site co-ordinator is "ng" and he will note your comment,

The format of the site is a template designed to facilitate communication between a myriad of subgroups within a target group. It is designed to be highly flexible and responsive to frequent and sophisticated users. It does this quite competently but for the uninitiated it presents problems. Practice makes perfect, unfortunately this takes some time.

I hope you take the time to explore, the site is rather quiet at the moment for reasons you'll become acquainted with if you stay, but I guess your presence here is opportune, please be patient.

It would help "ng" if you could describe what you were hoping for. Exactly what makes the navigation of the site difficult, how do you want to search?

Apart from the site technical problems, we are entering a particularly important four/five weeks before the next Court hearing. I think the numerically largest group of depositors have accepted the timetable of the IoMG for the return of their guaranteed <50K claims. The dialogue at the present is dominated by the unfairness with which the larger depositors, foreign currency holders are being treated. I don't know which group you fit in but any questions you post will be answered.


navigation around the site

  • GKCheshire
  • 14/10/08 01/09/09
  • unspecified
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  • Thu, 05/03/2009 - 07:37

f.t.t.
i consider myself moderately computer literate but i too find some difficulty navigating around the site. After travelling for a few weeks I have 35 "new" postings to read yet cannot trace them all. Some are obvious but others are perhaps in the "read more" category and are probably historical. Having trawled through all 30+ pages and clicking on all "read more" (there are no unread extra comments) i can't get the counter down below 35 unread, a bit frustrating. Is there an easy way to trace these or maybe there can be some enhancement to the site that could be considered, that would highlight any "unread" postings. should i write to ng?


Agree with this...

  • Anonymous
  • Offline
  • Thu, 05/03/2009 - 09:55

...the top posting - although apparently "agreed" on in the early days - is counter-intuitive, and leads to illogical sequences where it is difficult to "go back". The large white spaces in messages leads to long rambling, threads. The many changes in layout in the early days probably turned away the other 7,500 depositors.


unfairness of larger depositors

  • GKCheshire
  • 14/10/08 01/09/09
  • unspecified
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  • Thu, 05/03/2009 - 07:15

f.t.t. pse don't forget about the (substantially) larger than >50k Bond holders too as we are in a similar boat albeit captained by the Skandia, Aeogon, Norwich Union etc insurance giants and they too are conspicuous by their silence and seem unwilling to stand up and be counted, not our problem gov i hear them say. We certainly feel part of the determination and general comments of the people like yourself and appreciate your contributions. Our objectives are the same.