Dcs email

  • calpespain
  • 12/10/08 n/a (free)
  • a depositor
  • Offline
Posted: Fri, 18/09/2009 - 04:50

What do you all make of this then

----- Original Message -----
From: KPMG_Admin/KPMG@dcs.im
To: info(?)dcs [dot] im
Sent: Tuesday, September 15, 2009 12:55 AM
Subject: Email and phone messages

Dear Claimant

Over the course of the ten days we have received a large volume of emails, many of them repeated, together with phone calls and voice messages. We have endeavoured to answer these, however, the duplications and volumes have become unmanageable.

Most of the messages, understandably, relate to your wish to be updated on the status of your claim. You will appreciate that the validation and agreement of claims is a process where the Scheme Manager and Liquidator must exercise appropriate care before authorising payments. This is not a process that can be rushed.

To assist you to understand the current status of your claim we have included more information on the Validation page of your claim documents, which can be accessed through the website www.dcs.im. The details will indicate where you are in the claim process. If you are required to take any actions you will be notified directly by the DCS team.

If you have specific queries that are not related to the status of the claim itself, please continue to use the email info(?)dcs [dot] im as the primary means of communication. However we are presently not in a position to enter into detailed email or telephone discussions about the general progress of all claims.

We fully understand that you want to receive compensation as soon as possible, and that a long time has elapsed since the bank ceased to trade. However I hope you understand the importance of allowing due process to complete.

Thank you for your co-operation.

Mike Fayle
Scheme Agent

Your rating: None Average: 3 (5 votes)

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DCS by October?

  • IceCrusher
  • 14/10/08 25/10/11
  • a depositor
  • Offline
  • Fri, 18/09/2009 - 11:50

I suspect this nonsense will continue until the end of September, and then providing no other bank has failed in the meantime, all DCS monies will be paid in one quick swoop (just as those received their money back from liquidation so quickly).


  • lewisaje29
  • 03/11/08 31/05/09
  • a depositor
  • Offline
  • Fri, 18/09/2009 - 09:20

About as useful as a chocolate teacup! Terrible management of scheme and expectation management. A date was released for payment by DCS and they have not delivered to it. Are they surprised to be bombarded with email and telephone calls? The respective teams at KPMG and PWC couldn't organise a piss up in a brewery!